Privacy Policy

Changes to This Policy

We may update this Policy from time to time. If we do, we’ll let you know about any material changes, either by notifying you on the Site or by sending you an email. New versions of this Policy will never apply retroactively—we’ll tell you the exact date they go into effect. If you keep using Go Fund Haiti Inc after a change, that means you accept this Policy.

What We Collect and Receive

In order for you to create an account on Go Fund Haiti Inc and use our Services, we need to collect and process certain information. Depending on your use of the Services, that may include:

Information you provide by completing forms on Go Fund Haiti Inc — your name, email and postal addresses, telephone number, country of residence, login, and password details. We may ask for this information if you register as a user of the Services, subscribe to our newsletters, upload or submit content through Go Fund Haiti Inc, or if you contact us;

Information you provide for identity verification purposes when launching a project, including your legal name, business name and Tax ID for business entities, and date of birth. In some cases, our payment processor will request that you provide a secure upload of an identity document (such as your passport, drivers license or other government-issued ID) to Go Fund Haiti Inc;

Details of any requests or transactions you make through the Services. Go Fund Haiti Inc partners with other companies (such as Stripe) for payment processing, and the payment information you submit is collected and used by them in accordance with their privacy policies. Go Fund Haiti Inc doesn’t store your payment information. Information about your activity on and interaction with Go Fund Haiti Inc, including use of our mobile apps (such as your IP address, the type of device or browser you use, and your actions on the Site);

Information about the ways people visit and interact with our Site, in the form of traffic analytics. You can opt out of being included in Google Analytics. For more information about our use of data analytics to protect and improve our Services, see our Cookie Policy;

Information necessary for using Google Maps features and content; use of Google Maps features and content is subject to current versions of: (1) Google Maps/Google Earth Additional Terms of Service; and

(2) Google Privacy Policy;

Communications you send to us (for example, when you ask for support, send us questions or comments, or report a problem);

Information that you submit on or to Go Fund Haiti Inc in the form of comments, contributions to discussions, or messages to other users; and The email address associated with your Facebook account, if you choose to sign up using your Facebook credentials. Go Fund Haiti Inc will also request permission to access your name, profile picture, and friend list (these permissions are governed by Facebook’s privacy policies and can be managed through your Facebook privacy settings). We never post anything to your Facebook, Twitter, or other third-party accounts without your permission.

Demographic information—such as your age, gender identity, sexual orientation, race, and ethnicity—that you have the option to provide to us after giving your consent to the processing of those personal data in order to help Go Fund Haiti Inc equitably support all creators and represent a diverse population in our research. This category includes data that may qualify as protected classifications under other California, federal, or other applicable laws.

You may decline to provide us with your information. However, this will limit your ability to register for an account or use our Services. You may pledge to a project as a guest by providing only an email address. However, to adjust your pledge, save payment details for future pledges, make project comments and take most other actions on our Site, you will need to finish creating an account. You may review, change or remove your information through your account settings.

How We Use This Information

We use the information we collect for the following purposes:

To keep your account secure and protect our Services (including to verify the identities of creators and prevent fraud and abuse);

To enable us to provide you with our Services, and to improve and promote our Services;

To create and administer your account, contact you, and customize your experience on Go Fund Haiti Inc (for example, to show you projects that we think may interest you based on your previous use); and

To track and analyze use of the Services so that we can improve how Go Fund Haiti Inc is performing and provide users with the best experience possible.

European Union Users

Data protection law in Europe requires a “lawful basis” for collecting and retaining personal information from citizens or residents of the European Economic Area. Our lawful bases include:

 

Performing the contract we have with you: In certain circumstances, we need your personal data to comply with our contractual obligation to deliver the Services, enable creators to establish and display their projects, and enable backers to find and make pledges to them.

Legal compliance: Sometimes the law says we need to collect and use your data. For example, tax laws require us to retain records of pledges and payments made through our Services.

Legitimate interests: This is a technical term in data protection law which essentially means we have a good and fair reason to use your data and we do so in ways which do not hurt your interests and rights. We sometimes require your data to pursue our legitimate interests in a way that might reasonably be expected as part of running our business and that does not materially impact your rights, freedom or interests.

How This Information Is Shared

Information that’s shared publicly

When you create an account, we create a basic profile page for you on Go Fund Haiti Inc, containing your username, the date the account was created, and a list of projects you have backed or launched. By default, your profile is private. Your username appears with the comments you post and messages you send on Go Fund Haiti Inc. If you make your profile public, others will be able to see the following things:

The account username you select, and the date the account was created;

Any information you choose to add to your profile (like a picture, bio, or your location);

Projects you’ve backed (but not pledge amounts or rewards chosen);

Projects you’ve created;

Comments you’ve posted on Go Fund Haiti Inc; and

If you have “Liked” a project update.

Information that isn’t shared publicly

The following data will not be publicly displayed or revealed to other users:

Any payment information you provide;

Your password details;

Your IP address;

Your phone number;

Your date of birth and other identity verification documentation (for creators);

Private profile information, in accordance with your preferences; and

Communications you send to us (for example, when you ask for support, send us questions or comments, or report a problem);

Information that’s shared with trusted third-party services

We may share your information with certain trusted third-party services to help us provide, improve, promote, or protect Go Fund Haiti Inc’s Services (like when we partner with payment processors, or use services that help us manage our ads on other sites). When we share data with third-party services that support our delivery of the Go Fund Haiti Inc Services, we require that they use your information only for the purposes we’ve authorized, and that they protect your personal information at least to the same standards we do. We may also share information that’s aggregated and anonymized in a way that it doesn’t directly identify you.

Information that’s shared with creators and collaborators

When you back a project, the project’s creator will know your username, the amount you have pledged, and the reward you have selected. Creators never receive backers’ credit card details or other payment information.

If a project you have backed is successfully funded, the creator will receive the email address associated with your Go Fund Haiti Inc account. They may also send you a survey requesting information needed to provide your reward. (For instance, they may need your mailing address, or T-shirt size.) Any information you provide in such surveys will be received by the creator.

Creators are required to keep backer information confidential, except as strictly necessary to communicate with backers directly and fulfill rewards. Creators should not ask for personal information that isn’t necessary to provide your reward, and should never request sensitive personal information such as your Social Security number or payment information. Contact us at support@GoFundHaiti.com if you receive a request for information that seems inappropriate or excessive.

Information that’s shared to protect Go Fund Haiti Inc and comply with the law.

We do reserve the right to disclose personal information when we believe that doing so is reasonably necessary to comply with the law or law enforcement, to prevent fraud or abuse, or to protect Go Fund Haiti Inc’s legal rights, property, or the safety of Go Fund Haiti Inc, its employees, users, or others.

Links to other websites and services

Our Site may include links to other websites or services whose privacy practices may differ from Go Fund Haiti Inc’s. When you use a link to an external site or service, the privacy policy and data processing disclosures for that site or service governs.

 

Retention

We will retain your information as long as your account is active, as necessary to provide you with the Services or as otherwise set forth in this Policy. We will also retain and use this information as necessary for the purposes set out in this Policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect Go Fund Haiti Inc’s legal rights.

We also collect and maintain aggregated, anonymized or pseudonymized information which we may retain indefinitely to protect the safety and security of our Site, improve our Services or comply with legal obligations.

Data Transfers

Because Go Fund Haiti Inc is a US-based company, your information will be collected and processed in the United States. The United States has its own laws governing data protection and government access to information. The rules that protect your personal information under United States law may be different than in your home country. If you choose to use the Services, you need to agree to our Terms of Use, which set out the contract between Go Fund Haiti Inc and its users.

Your Rights

Users residing in certain countries, including the EU, are afforded certain rights regarding their personal information. Except where an exception or exemption applies, these rights include the ability to access, correct, and request deletion of your personal information.

Privacy Information for California Residents

If you are a California resident, California law requires us to provide you with some additional information regarding how we collect, use, and share your “personal information” (all terms as defined in the California Consumer Privacy Act (“CCPA”)).

Categories of personal information we collect

Throughout this Policy, we discuss in detail the specific pieces of personal information we collect from and about users. Under the CCPA, we are also required to provide you with the “categories” of personal information we collect. The categories, and some examples of what we may collect, are:

Identifiers and contact or registration information, e.g., your name, date of birth, email address, postal address, telephone number, country of residence, wireless device identifier, account username and password, and government-issued ID (US state-issued or the country-issued ID, passport number, etc.)

Demographic and statistical information, e.g., gender identity, race, ethnicity, marital status, education, professional or employment-related information, interests, lifestyle information, and hobbies. Commercial and financial information, e.g., business name; tax identification numbers; transaction history, expiration date, and last four digits of credit/debit card number; and transaction history, country of, and last four digits of bank account

User-generated content, e.g., photos, videos, audio, any information you submit in public forums or message boards, and feedback or testimonials you provide about our Services

Customer service information, e.g., questions and other messages you address to us directly through online forms, by email, over the phone, or by post; and summaries of your interactions with the Go Fund Haiti Inc Support Team

Device information and device identifiers, e.g., IP address; browser type and language; operating system; platform type; device type; software and hardware attributes; and unique device, advertising, and app identifiers

Connection and usage data, e.g., information about files you download, domain names, landing pages, browsing activity, content or ads viewed and clicked, dates and times of access, pages viewed, forms you complete or partially complete, search terms, uploads or downloads, whether you open an email and your interaction with email content, access times, error logs, and other similar information

Geolocation, e.g., city, state and ZIP code associated with your IP address or derived through Wi-Fi triangulation; and, with your permission in accordance with your mobile device settings, based on your mailing address

Other Information, e.g., any other information you choose to directly provide to us in connection with your use of the Services

How we use your personal information

We use and share the categories of personal information we collect about you consistent with the various business purposes we discuss throughout this Policy, as described in the “How We Use This Information” and “How We Share This Information” sections above.

Please note that the CCPA sets forth certain obligations for businesses that “sell” personal information to third parties. We do not engage in such activity and have not engaged in such activity in the past twelve months from the effective date of this Policy.

CCPA rights disclosure

If you are a California resident, the CCPA allows you or an authorized agent on your behalf to make certain requests about your personal information. Specifically, the CCPA allows you or your agent to request:

Information about the categories of personal information we collect or disclose about you; the categories of sources of such information; the business or commercial purpose for collecting your personal information; and the categories of third parties with whom we share/disclose personal information. Such information is also set forth in this Policy.

Provide access to and/or a copy of certain information we hold about you.

Delete certain information we have about you.

Provide you with information about the financial incentives that we offer to you, if any.

Please note that certain information may be exempt from such requests under California law. For example, we need certain information in order to provide the Services to you. We also will take reasonable steps to verify your identity before responding to a request. You are also permitted to designate an authorized agent to subject certain requests of your behalf. To verify that your agent has been authorized to make a request on your behalf, we may require them to provide us with a signed written authorization or a copy of a power of attorney.

The CCPA further provides you with the right to not be discriminated against (as provided for in applicable law) for exercising your rights.

Shine the Light

The California “Shine the Light” law gives residents of California the right under certain circumstances to request information from us regarding the manner in which we share certain categories of personal information (as defined in the Shine the Light law) with third parties for their direct marketing purposes. We do not share your personal information with third parties for their own direct marketing purposes.

Email and Mobile Notifications

We want to communicate with you only if you want to hear from us. We try to keep emails to a minimum and give you the ability to opt in to any marketing communications we send.

We will send you email relating to your transactions on Go Fund Haiti Inc. You may also elect to receive certain marketing email communications, in accordance with your preferences, and from which you may opt out at any time by adjusting your notification settings. If you download the Go Fund Haiti Inc app, you can manage the notifications you receive on your mobile device in your profile settings.

We’ll also send you service-related announcements when it’s necessary to do so.

Security

We take security seriously, and the security of your personal data is important to us. We follow industry-standard practices to protect the data we collect and maintain, including using Transport Layer Security (TLS) to encrypt information as it travels over the internet. No method of transmission over the internet or electronic storage is completely secure, so Go Fund Haiti Inc cannot guarantee its absolute security. Your account information is protected by a password, which you should choose carefully and keep secure. We encourage all users to enable two-factor authentication in account settings to further protect their account.

We have a Security Incident Response Team (SIRT) and protocol in place in the event of a data breach. We encourage the responsible disclosure of vulnerabilities of our Services by emailing security@Go Fund Haiti Inc.com, and we will invite valid disclosures to our bug bounty program.

 

Data Protection Officer

To contact our Data Protection Officer, please email dpo@Go Fund Haiti Inc.com.

Data Protection Authority

Children

People under 18 (or the legal age in your jurisdiction) are not permitted to use Go Fund Haiti Inc on their own. Go Fund Haiti Inc does not knowingly collect any personal information from children under the age of 16 and children under 16 are not permitted to register for an account or use our Services.

 

If you believe that a child has provided us with personal information, please contact us at support@GoFundHaiti.com. If we become aware that a child under age 16 has provided us with personally identifiable information, we’ll delete it.

How This Policy Applies

This Policy describes the information we collect from you, how we use that information and our legal basis for doing so. It also covers whether and how that information may be shared and your rights and choices regarding the information you provide to us. If you see a capitalized word, it’s defined in our Terms of Use. We use cookies and similar technologies, as described in our Cookie Policy.

By using the Services offered by Go Fund Haiti Inc, you’re acknowledging you have agreed to our Terms of Use and that you have read and understood this Privacy Policy and our Cookie Policy.

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